Saunacore heater not workingby Admin
15
Mar 2013


Message: I have one of your barrel saunas with a Saunacore electric heater You should be able to look up the purchase details under Erik or Nancy Purdom - 38821 SE Gibson Road Washougal, WA 98671 purchased the summer of 2008 The heater has stopped working, there is power because the lights come on on the control panel but the heating element does not come on Is it under warranty and what can I do to fix it???? Please contact me as soon as possible Nancy Purdom 360-772-0621 nancypurdom@gmail.com

Dated on : 03-12-2013



 

Replies :

Nancy, Sorry to hear your sauna heater isn't working. The heater came with the manufacturer's warranty  which is a limited warranty and basically with it having been shipped in 2008, you now need to it have it repaired at your cost.  It is not necessarily the heater elements which are the problem. It could also be the timer, or the thermostat or the high limit switch.  You will need to get an electrician or a electrically informed friend and I could then tell them how to go about diagnosing what has failed. Failing that you could ship the heater to us and we will repair it and charge you for the repair. Dieter

Post By : Dieter Jung Dated On : 03-12-2013

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